Alistair Marshall - Knowlwedgefront

I am an experienced elearning professional who has been working in the industry for over 20 years. I provide practical advice and support to clients – big and small - who are either looking to source and implement a new learning platform, or need help getting more from their existing system.

I provide consultancy and support based on hands-on experience to help you deliver the best learning platform for your users and your organisation. 

I work for end-users and software vendors as an implementation consultant and help bridge the gap between learning and technology.

I can work an independent consultant or for more-indepth projects bring in colleagues to work on specific workstreams.

REQUIREMENTS GATHERING
The first step to a successful LMS implementation is to fully understand the business requirements. Identifying all the stakeholders, including those who may not be so obvious, and fully appreciating what they want, what they need and what they think they need from the system is essential to satisfying the business objectives. As part of this you may also need to define or re-define some of your existing processes and we can help with all aspects of this to help you produce a comprehensive technical and functional requirements document.

VENDOR / PLATFORM SELECTION
With over 500 LMSs on the market, finding the right one for your organisation is not a straight-forward business. Once your business requirements are defined we will map these to standard (and non-standard) LMS functionality to shortlist appropriate vendors and systems. Our experience in LMSs will help cut through the vendor hype and jargon, focusing on what's important to your business, as well as thinking about the other things that may not be on your radar but will be important down the line. We can design use-case scenarios to really test the functionality and workflows to ensure they can work with your business processes, create a comprehensive RFP, manage the vendor selection process and help with the final selection.

We are completely vendor neutral and do not benefit financially from recommending one vendor over another.

IMPLEMENTATION
Once the system has been selected, we can work with you to implement your platform, using our experience to help make the process as smooth as possible. Most vendors offer an implementation service, but the work involved from the client side is often under-estimated and so we work for you, managing the process and ensuring that your business requirements are met and also looking ahead to ensure processes, functionality and configuration is future-proofed. We bridge the gap between the technical speak of the vendor and your business requirements to make sure the system delivers what it needs to.

ON-GOING SUPPORT
Once up and running, we can provide regular, on-going support to help keep things running smoothly, assisting with system administration, content deployment, reporting and on-going strategic advice to ensure your investment keeps on delivering and stays up to date, efficient and relevant in supporting your L&D initiatives.